Frequently Asked Questions

Frequently asked questions

Please find some of our most frequently asked questions below. If you have any question about our products that is not covered here then please contact us.

Shipping/Guarantee

Q. Where are Divine Herbal products made?

A. All of our products are made in West Yorkshire, UK.


Q. Do you offer a money-back guarantee for Divine Herbal Hair Oil ?

A. Yes. Please see ‘Shipping & Returns’ section for full details.


Q. Where are you based & where do you ship to? 

A. We are based in Bradford, UK and ship worldwide.


Q. Do I have to pay customs duties/taxes on my order?

A. UK and EU customers do not have to pay any customs duties or taxes on arrival of their package. In rare cases, some countries outside of the EU may be charged by their countries’ own authorities but you would need to check this with the relevant customs authorities for your country.


Q. Why do you offer a 60-day money back guarantee on the Hair Oil but not any of the other products?

A. This is because the other products do not generally cause the hair to grow as the oil itself does. They are there to support and ensure better results from using the oil and to help increase and maintain its benefits. One example of this would be Divine Herbal Fortifying Shampoo. Many people experience scalp sensitivities which result in hair loss, without realising that what is in their shampoo could be causing this. SLS and SLES which are commonly found in most shampoos, have been known to cause reactions in some people which can result in hair loss. Divine Herbal Shampoo is formulated without SLS, SLES, Sodium Chloride and Fragrance, to ensure the least possible chance of a reaction that could lead to hair loss. This in turn would result in a more stable scalp enviroment for Divine Herbal Hair Oil to work.

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Which Divine Herbal product is right for me?

New to Divine Herbal?
Not sure which of our products you need? Try our helpful guide:

I want thicker hair and to prevent hair loss
I want to boost hair regrowth
I want to condition and repair damaged hair/split ends
I want to grow and thicken eyebrows
I want to strengthen and lengthen eyelashes
I want to fight the appearance of aging & uneven skin tone
I want a shampoo without Sulfates/SLS
I want to relieve aches & pains
A sample of the Divine Herbal product range

How does Divine Herbal work?

Our products combine natures own remedies and cures.

We have developed a range of products that tackle hair thinning and hair loss for scalp, eye lashes and eyebrows. We have also applied our skills to developing a facial serum that uses natural ingredients to tackle the various signs of skin ageing and damage – such as acne scarring and dark circles, as well as fine lines and uneven skin tone. In all our products we use natures' “well known” secrets. We combine the finest oils and extracts from countries across the world. Most of all, our products deliver real results.